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Digital Account Director

Los Angeles


The Account Director works closely with clients to develop digital marketing, user experience, loyalty marketing and product development strategies to support marketing and technology initiatives. The Account Director manages a cross functional team on a daily basis which includes account managers, producers, technologists, media, creative/UX teams, data analysts and other department liaisons.


• Manages the overall relationship, business strategy and marketing efforts working directly with the lead digital client

• Orchestrates cross functional team of 6-10 people to achieve strong results and create organic growth

• Marketing expert across multiple media; industry expert in client’s core businesses

• Accountable for integrated client results across all relevant products/services.

• Works with client to uncover business needs and objectives that lead to growth

• Crafts appropriate strategies and identifies/implements tactics to help achieve client objectives

• Coordinates delivery of multiple products/services to client

• Manages process effectively and profitably

• Participates in new business pitches

• 7-10 years of client management experience at digital or full-service agencies



• 5+ year demonstrated track record of developing senior level client relationships – client references a strong positive

• Proven experience in managing teams of people and in working cross functionally across an organization

• History of close partnership with creative, technology and production counterparts

• Fluent and comfortable in digital, mobile and social channel creative and development efforts


Skills & Knowledge:

• Creative thinking and analytical problem solving

• Strong interpersonal and communication skills

• Strong client-service orientation

• Track record of leadership, coaching and mentoring abilities

• Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines




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