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Digital Account Director

Los Angeles

LA or Dallas based

 

Role:

The Account Director works closely with clients to develop digital marketing, user experience, loyalty marketing and product development strategies to support marketing and technology initiatives. The Account Director manages a cross functional team on a daily basis which includes account managers, producers, technologists, media, creative/UX teams, data analysts and other department liaisons.

Responsibilities:

• Manages the overall relationship, business strategy and marketing efforts working directly with the lead digital client

• Orchestrates cross functional team of 6-10 people to achieve strong results and create organic growth

• Marketing expert across multiple media; industry expert in client’s core businesses

• Accountable for integrated client results across all relevant products/services.

• Works with client to uncover business needs and objectives that lead to growth

• Crafts appropriate strategies and identifies/implements tactics to help achieve client objectives

• Coordinates delivery of multiple products/services to client

• Manages process effectively and profitably

• Participates in new business pitches

• 7-10 years of client management experience at digital or full-service agencies

 

Requirements:

• 5+ year demonstrated track record of developing senior level client relationships – client references a strong positive

• Proven experience in managing teams of people and in working cross functionally across an organization

• History of close partnership with creative, technology and production counterparts

• Fluent and comfortable in digital, mobile and social channel creative and development efforts

 

Skills & Knowledge:

• Creative thinking and analytical problem solving

• Strong interpersonal and communication skills

• Strong client-service orientation

• Track record of leadership, coaching and mentoring abilities

• Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines

 

 

 

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