Hybrid schedule 3X week in office (Playa Vista, CA)
Deutsch is looking for a Jr. Strategist to help manage the organic social presence for a portfolio of iconic food brands.
This role is focused on community management, social listening, publishing, and identifying opportunities for the brands to participate in culture. You’ll be hands-on in the day-to-day operation of all social channels while partnering with strategy, creative, account, and production teams to make the work timely, relevant, and engaging. This role is a great fit if you:
- Have hands-on experience managing a brand’s social community, including responding to fans, engaging with relevant content, and monitoring brand conversations.
- Understand how brands can participate authentically in internet culture and real-time conversations.
- Know the fundamentals of Instagram and TikTok, including platform formats, audience behaviors, trends, and publishing best practices.
- Can write in distinct brand voices and adapt tone for different audiences and situations.
- Are highly organized and comfortable managing calendars, publishing schedules, approvals, and multiple priorities.
- Have experience with social publishing, listening, and reporting tools such as Sprinklr.
- Have a love for all things social! Bringing curiosity around the trends and conversations shaping culture at large.
Community Management and Publishing
- Monitor and manage owned social channels, primarily Instagram and TikTok
- Schedule and publish approved content, ensuring captions, tags, links, formats, and posting details are accurate.
- Respond to comments, questions, and relevant brand mentions timely and proactively, with respect to the brand voice and tone.
- Engage with fan content and identify opportunities for meaningful community interaction to help build the brand.
- Manage master editorial calendars and daily publishing trackers.
- Partner with account, strategy, creative, and client teams to keep content and approvals moving.
- Escalate customer service, product quality, legal, regulatory, or reputational issues to the appropriate client contacts.
- Support community management reporting by tracking recurring questions, themes, sentiment, and notable interactions.
Social Listening and Cultural Intelligence
- Keep the pulse on social trends, conversations, memes, creators, and relevant cultural moments for the brands and their audiences.
- Identify proactive opportunities for engagement or reactive content.
- Craft clear and concise recommendations to explain why an opportunity is right for the brand.
- Help develop reactive briefs and support fast-turn content when opportunities arise.
- Track competitor and category activity to inform ongoing social planning.
- Monitor platform updates, emerging behaviors, and useful cultural signals to share with the broader team.
Strategy and Content Support
- Help develop quarterly organic social briefs, content calendars, and community management recommendations.
- Apply social listening, audience insights, trend analysis, and learnings from past performance to content planning.
- Partner with strategists and creatives to bring campaigns, tentpole moments, partnerships, creator strategy, and content series to life.
- Help ensure social content is bespoke to each platform and consistent with brand voice, visual identity, and delivers on key messaging.
- Contribute to quarterly reporting by helping assess content performance and synthesize creative to identify opportunities for optimization.
- Stay current on platform features and updates, publishing tools, accessibility considerations, and evolving social best practices and trends.
What we’re looking for:
- 2–3 years of experience in social media, community management, content strategy, marketing, or a related role; agency experience is a plus.
- Experience managing or supporting branded social channels.
- Strong writing and editing skills, with the ability to communicate clearly and adapt tone.
- Experience with social management, listening, and analytics tools; Sprinklr experience is a plus.
- Strong attention to detail and comfort working with calendars, publishing workflows, and approvals.
- Ability to proactively identify meaningful cultural opportunities without forcing a brand into the conversation.
- Strong time-management and the ability to work calmly and accurately in a fast-paced agency environment.
- Sound judgment around social monitoring, escalation, brand safety, privacy, and sensitive community interactions.
- Interest in food, lifestyle, creators, entertainment, sports, or consumer brands is a plus.
Salary:
Deutsch offers top of the line benefits, 401K, unlimited PTO and more. The salary for this role is $70,350.